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| TWB is not only in the forefront of delivering solutions to customers, we do so on the back of a deep understanding of domains and technologies. We understand and observe best practices in Documentation Outsourcing and Document Development Technologies, including Single Sourcing, XML and DITA. TWB’s expertise spans across industries that include, IT Products and Outsourcing, ITES, Finacial Aerospace, Defense, Ship Building, Manufacturing and Discrete & Process Industries. |
Over 60 clients globally including majors and startups have leveraged TWB's expertise across functions which include Engineering, Software Development & Support knowledge through User Manuals, Quick Reference Guides, Instruction Guides, Product Overviews, Illustrations/3D Drawings; Marketing & Sales knowledge through White Papers, Case Studies, Newsletters, Flyers, Brochures, Web Sites, Blogs & Forums and Web-based Flash Demos; Training, Implementation and Support Knowledge through e-learning, Demos, Troubleshooting Guides, Course Materials, Installation Guides, IETM generated documents and Process Documentation Knowledge through ISO & CMMi Documentation, Policy Manuals and Process Workflow documents. |
Not all customers need to have a totally customized solution and yet the need to have world class technical documentation can hardly be overstated. TWB provides, for the 1st time in the world, Documentation-as-a-Service that works on the same model as SaaS. This hosted solution ensures that customers have access to the documentation templates that they require, use these as a Web-based solution, do not need to have specialized software, and yet get standardized, TWB quality-checked documentation that they can release to customers. |
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Technical Documentation Outsourcing Customers
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The Writers Block(TWB) is Asia’s leading technical
communication and publishing services
provider and caters to the needs of technology
and process driven industries. TWB provides world-class technical
communication outsourcing, corporate training
and publishing services
to
companies globally. TWB's expertise spans industries that include IT
technology Products & Outsourcing, ITES, Financial, Aerospace,
Defense, Ship
Building, Discrete & Process Manufacturing
Industries. TWB offers a complete suite of services
that allows its
customers to effectively publish the technical knowledge and caters
to over 60 large clients globally, including Cisco, NEC, Infosys,
Accenture, Samsung, MindTree, Siemens, AOL, Titan, Intel, Wipro, CGN,
BearingPoint, Tata Power, HAL, Uniliver, DRDO and several others. TWB
offers training under the TWB Technical
Writing Certification
Programs and has a portfolio of over two dozen certifications
available as training offerings. Over 200 companies including SAP
Labs, Lucent Technologies, IBM, Wipro, TCS, Sun Microsystems hire TWB
certified professionals through the TWB OnCampus program. TWB's expertise can be
leveraged across
functions which include Engineering, Software Development &
Support knowledge through user manuals, quick reference guides and
instruction guides, product overviews, Illustration/3D drawings;
Marketing & Sales knowledge through whitepapers, case studies,
newsletters, flyers, brochures, websites, blogs & forums and web
based flash demos; Training, Implementation and Support knowledge
through e-learning, demo’s, troubleshooting guides, course
materials, installation guides, IETM generated documents and Process
Documentation knowledge through ISO & CMMi documentation, policy
manuals, process work flow documents.
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