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Services

TWB takes care of your communication needs through the entire product/service lifecycle. TWB’s full-spectrum technical documentation offering encompasses the value of processes, technology, people and experience integral to your business.

TWB Services

Knowledge transfer and knowledge management are two valuable practices that lend power to organizations and help them stay ahead of competition. Yet, knowledge remains the most neglected and underutilized asset in many organizations.

TWB, through its documentation competence, can identify, unearth and present critical information for diverse use within your organization as well as your widespread business world with large clientele.

We offer a complete suite of services that help you effectively publish the technical knowledge existing within your system, people and processes. You can leverage TWB’s expertise across functions within your company to unlock the value of:

  • Engineering, Development, Implementation and Support with User Manuals, Quick Reference Guides, Instruction Guides, Product Overviews, Illustrations/3D Drawings, IETM generated documents and Troubleshooting Guides

  • Marketing and Sales with White Papers, Case Studies, Newsletters, Flyers, Brochures, Web sites, Blogs and Forums, Web-based Flash Demos and Product Walk-throughs
  • Training, Implementation and Support with e-learning, Demos, Course Materials, Installation Guides
  • Business Processes with ISO and CMMI Documentation, Policy Manuals, Process Workflow Documents