Business Transformation & Corporate Training I www.twb.in I TWB_
22 Nov

How effective training catalyses business transformation

By TWB_ In Corporate Training, Leadership /  7 20 Comments

Corporations spend millions of dollars on business transformation programmes. These are in the shape of mergers,
restructuring, or transformational IT systems and processes. This change management strategy is aimed to unlock value and growth by aligning people, processes and technology more closely with its business strategy and vision.

Extracting the full benefit from these enormous investments depends on employees having the right attitudes and skills to adapt. Change management also means tremendous learning throughout the organization. While change is not easy to initiate, it’s an even greater challenge to keep friction low within the organization when it happens and it is equally tough to ensure that the real value of the transformation is unlocked.

Most change management focuses on the business context, process and role changes, less on transitioning employees and even less on culture. Though people are the centre of transformational change since they are the ones who execute the new environment most organizations do not assign explicit responsibility for transforming people. The sheer scale of such transformation means that learning is a critical part of a successful solution. Training can transform & impact:

  • Leadership & vision: Change Leadership involves creating a vision for where you are going, ensuring the conditions for success and driving the team towards real business results that transformative rather than incremental. This involves management of different geographies and backgrounds to communicate openly, agree and execute. Training transforms communication.
  • Transferring process understanding: Once the business transformation is underway, processes need to be codified and transformed but this ‘new way’ also needs to be understood and become the everyday work plan and requires a tremendous amount of training to be delivered. Training transforms how people work.
  • Increasing innovation capacity: Having a strong innovative capacity within the culture of the business can be the make or break of a transformation process. Training unlocks innovation. 
  • Transforming Culture: The culture of an organization, more than business strategy, determines how the business grows and transforms. Culture is driven by people’s belief systems. Effective training can convince people that cultural change is necessary and then internalize an alternative belief system that drives a new set of behaviours.
  • Create a vision: A strategic vision for change is more than a well-articulated objective it is a compelling story about the new reality once the change has been achieved. But vision needs to be articulated & communicated to what people can see and feel and implement. Training can make a clear connection between the initiative and measurable business objectives.
  • Upskilling: An essential component of transformation is to have someone at the helm with the skills, experience, and leadership necessary to be successful. Many complex projects are doomed from the start, for not having the right team skills on board from the onset. Upskilling to meet new challenges and direction is key to getting a team to deliver on discontinuous transformation. 

TWB_ has supported scores of multi-million and multi-hundred million dollar business transformation moves in mergers, IT transformation and restructuring. Some of these instances are:

  • World’s leading bank acquires a leading investment bank and turns to TWB_ to unify business processes, develop training and deliver it over 30,000 people and 100 countries
  • World’s leading wealth management company acquires businesses in Asia, South America an Europe and brings in TWB to develop processes and deliver process and culture training.
  • World’s largest systems integrator moves its IT operations from US and Asia HQ to India and TWB_ develops culture, product, process and compliance training and delivered to over 2000 employees.

TWB_ Corporate Training for Business Transformation

TWB_ Corporate Training has catalysed multi-hundred million dollar business transformations. Across the US, Australia, Europe. Businesses to find better efficiencies in Banking, Telecoms, Pharma, and Product Engineering with TWB_. Leaders like AXA, BearingPoint, Fidelity, Genpact, DimensionData, and ABB rely on TWB_ Corporate Training to catalyse learning, transfer processes and implement smoothly.

What Next?

 

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Tony-Bates I automationshift_ Sept 15, 2017 World Trade Center, Bangalore I A TWBShift Conference
21 Jul

How do you transform Learning across your Enterprise? With Learning Automation

By TWB_ In Corporate Training /  5 2 Comments

Learning Automation is changing how learning is delivered in enterprises. Paradoxically the disruption brought about by the very automation that threatens the growth of the Indian IT enterprises and existence of millions of jobs across the sector can be answered by large scale learning automation! Automation in Learning will allow your workforces to be reskilled quickly and in time to start delivering to customers with the required skill set.

If you are a leader in Learning and Development you should be at automationshift_ is India’s first CXO conference on AI + automation + machine learning. automationshift_ is on 15 Sept 2017, World Trade Center, Bengaluru. The conference is now open for participation.

Dr Tony Bates for automationshift_

Dr Tony Bates is President and CEO of Tony Bates Associates Ltd that specialises in planning and management of e-learning and distance education. He is also Distinguished Visiting Professor in the G. Raymond Chang School of Continuing Education, Ryerson University, Toronto.  Dr Tony Bates speaks & writes extensively on both learning and learning automation. His perspective on  “Automation or empowerment: online learning at the crossroads” will be part of the CXO and Leaders’ Perspectives.

Who is attending automationshift_?

Indian CXOs, leaders & thinkers and leading International voices across Marketing + Product Engineering + Product Management + Service Delivery + Learning are at automationshift_. They reflect on their approaches and technological directions in leveraging automation. automationshift_ brings together large enterprise users together with exciting startups that represent the larger automation ecosystem.

Conference structure

automationshift_ is a 1-day conference that packs in

  • a keynote address
  • 5 individual CXO speakers
  • 1 CXO panel discussion
  • 1 product developers round table
  • a 100+ page publication in leading automation thinking from around the world
  • 1 exhibit area with India’s leading products being exhibited.

 

What next?

  • Visit the automationshift_ website here | Register for the conference here
  • Sponsorships, Speaking Opportunities & Press Invites write to selena [at] twb [dot] in or call 96860 59020
  • Watch the automationshift_ intro video
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14 Jul

Automation in Learning I automationshift_ Sept 15, 2017 WTC, Bangalore

By TWB_ In Corporate Training /  8 1 Comment

Automation is transforming learning across industries as it creates highly personalised learning experiences, and much more! The top Learning & Development, and HR leadership in India will be at automationshift_ for in depth perspectives. Be there!

automationshift_ is India’s first conference for CEOs and other CXOs to share their approaches and technological direction leveraging AI + automation + machine learning that drive higher efficiencies across Marketing + Product Engineering + Product Management + Service Delivery + Learning across their organisations. automationshift_ brings together large enterprise users together with exciting start-ups to create a larger automation ecosystem and is created by TWBShift_ Conferences. The conference is on 15 Sept 2017 at the World Trade Center, Bangalore.

automationshift_ CONFERENCE

The 1-day conference has a tight schedule that includes a CEO keynote address, 5 CXO speakers, 1 panel discussion, 1 round table and 1 exhibit area with India’s 7 leading Artificial Intelligence startups exhibiting their products. CXO perspectives include the rapidly evolving machine-learning technology landscape and how the industry is leveraging it, perspectives on the role of CMOs in they leveraging to transform marketing, impact on efficiency in product design, development & delivery through automation, how AI is personalising learning and crashing discontinuation and how customer service delivery is being transformed through automation

automationshift_ SHOWCASE

The automationshift_ automation showcase brings India’s 7 buzziest AI products together. The showcase is a curated selection of game-changing AI products that impact how business are run. Interestingly they will be under the same roof as the businesses that leverage them.

automationshift_ PERSPECTIVES

The show reports has 10 leading voices in automation of marketing, learning, engineering  and customer service from across the world writing for automationshift_ in details. It also has over 15 Indian CXO’s sharing their thoughts succinctly. The 100+ report is called ‘Leadership perspective on the autmotomationshift_’ and will be made available in a limited print run to the Indian CXOs at the conference.

 

What next?

  • Visit the automationshift_ website here | Register for the conference here
  • Sponsorships, Speaking Opportunities or other information call 96860 59020 or mail shift@twb.in
  • Watch the automationshift_ intro video
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TWB_ (formerly TWB) is the world leader in Technology Content and the Strategic + Creative + Technology Agency for Technology Brands I www.twb.in
21 Jun

What does India’s leading Pharma company do to enhance communication when it expands internationally: TWB_ customer win

By TWB_ In Corporate Training /  5 3 Comments

One of the largest Indian pharma companies that has rapidly expanded in the US & Europe, organically and through acquisitions, has partnered with TWB_ to solve an engagement problem,

  • How does it’s India-based executive management communicate effectively with its counterparts in the US & Europe?
  • How does the India-based line management engage effectively with their counterparts?
  • How do they all entities together produce the content that is required to address the marketplace?
  • How do they produce better regulatory content from India?

While the company has half a dozen FDA-approved plants, this level of communication was not a prerequisite for early success.

Almost all revenue came from below the line selling through the channel and decision-making was centralised. Therefore this level of sophistication in communication was a capability that was never developed.

Beginning now, TWB_’s intervention is expected to last through the end of the year. TWB_ has started delivering on this medium term intensive delivery that includes:

  • Executive Coaching for enhancing senior management interaction effectiveness
  • Business communication training for Indian line management This will be based on the TWB_ Certifications & the TWB_ GRAPE framework & TWB_ Blended Learning for it’s distributed workforces
  • Standardisation of content and guidelines based on TWB_ LifeSciences expertise and experience.

Over the years TWB_ has played a significant role content development and training for in LifeSciences majors such as Unilever R&D, Biocon, Pfizer, ITC R&D, Indigene, Mylan and many others.

Are you a LifeSciences major or startup?

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06 Jun

How can your company dramatically improve written communications in 1 Day?

By TWB_ In Corporate Training /  5 1 Comment

Hack your workforce Communication: Make your team communicate better on Day 1!

Quick and clear communication is essential to exchange ideas and instructions and getting business results. A lot of times, however, non-native English speakers communicate in a way perceived to be unprofessional. Correcting this invariably seems like a lot of effort. However here are 3 hacks to communicating 10x better on Day 1

  1. Standardize responses. Most of the information that is exchanged within companies and with customers is pretty standard. These include meetings, mail responses, essential documents. Introductions, greetings, actual responses, closures in emails can be standardized. Documents should use templates. You will see communication quality increase on Day 1
  2. Write in bullets. Encourage writing in bullets and sub-bullets in emails, presentations etc. Each new thought in one bullet. No repetitions of ideas or topics. Keeping it simple enhances the communication experience on Day 1.
  3. Focus on ideas. Remember English is a language, not a measure of intelligence. Most of our colleagues are here because of their technical prowess and attitude not because of their perceived lack of communication in English. When they are comfortable that they are not being judged they will focus on ideas, not words. That is essentially better communication on Day 1.

Transform how your workforces communicate

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